Clare Smith | Advice and Guidance Practitioner, Higher Education, University of Cambridge, UK

I just wanted to let you know how much I enjoyed the Assertiveness Training Part I and the Assertiveness Part II (Reflective Practice) course I attended recently.

Both Trainers were very engaging and knowledgeable and I found it to be an extremely informative and beneficial session, making me think about how I deal with difficult students. The session drew on examples tailored to the kind of work I do, and allowed for group discussion which was very helpful.

I feel that since having undertaken this work I am able to reflect better on my practice. I would definitely recommend you!